Refunds & Exchanges

Refunds:

Sprocket Apparel accepts returns for credit or refund (excluding shipping and processing charges) on purchases made directly through the company website (www.Sprocketapparel.com) as long as the returned product is not visibly worn or damaged. For a refund, the original packing slip and invoice must be returned along with the product within 30 days of purchase.

The refund will be made in the original form of payment. Please note that for credit to your credit card, it may take up to one full billing cycle for the credit to reflect on your statement.

If you do not have the packing slip, please include the following with your return:

• Your name and billing address

• The original purchase price and approximate date of the purchase

• The item number of the merchandise, if available

• If the item was a gift, the name, address, and ZIP code of the person who placed the order

Please send products back to:

Sprocket Apparel
Attn: Returns/Exchanges
212 Norwood Drive
Clayton, NC, 27527

Exchanges:

Sprocket Apparel accepts exchanges as long as the product is not visibly worn or damaged by the user and the exchange must be made within 30 days of purchase.

If you would like an exchange, please send the product back to:

Sprocket Apparel
Attn: Returns/Exchanges
212 Norwood Drive
Clayton, NC, 27527

Please include the following information with your exchange:

• Your name and billing address

• The name, address and ZIP code of the person who placed the order, if it was a gift

• The original order number

• The item number or description of the item you are exchanging

• The name and size of the product you’d like

Please carefully inspect your order upon delivery. If you receive damaged, defective, or incorrect merchandise, you may contact us at info@sprocketapparel.com and a representative will be glad to arrange a return or exchange for you. All orders placed between November 15th-December 25th have an extended exchange period until January 15th, as long as it meets our standard return & exchange guidelines.